Shipping policy

For a limited time, we are offering Complimentary US Ground Shipping on all US orders. Please allow 6 to 9 business days from the time your order to receive your package.

Preorder will be notified when the shipment is ready. Shipment expectancy for preorders is about 3 months unless otherwise noted upon check-out.

Additional domestic shipping options include:

UPS Expedited - 2-3 business days for all orders placed by 11 AM Pacific time (a flat fee of $40 applied at check-out).

UPS Overnight - 2 business days for all orders placed by 11 AM Pacific time (a flat fee of $60 applied at check-out).

Due to COVID safety protocols, UPS cannot guarantee a “Signature Required” service for all destinations. Please contact us via email at hello@chausaenz.com with shipping questions. We're happy to help! Note that CHAU SAENZ is not responsible for lost items once a package has been delivered and/or signed for.

For any specific questions, please email hello@chausaenz.com